{"id":12709,"date":"2018-05-24T10:13:37","date_gmt":"2018-05-24T09:13:37","guid":{"rendered":"https:\/\/macback.co.uk\/?page_id=12709"},"modified":"2025-02-05T10:58:46","modified_gmt":"2025-02-05T10:58:46","slug":"privacy","status":"publish","type":"page","link":"https:\/\/macback.co.uk\/privacy\/","title":{"rendered":"Privacy Statement"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.17.4&#8243; custom_padding=&#8221;50px||50px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.17.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_code _builder_version=&#8221;4.17.4&#8243; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||50px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<noindex><div class=\"trustpilot-widget\" data-locale=\"en-US\" data-template-id=\"5406e65db0d04a09e042d5fc\" data-businessunit-id=\"580c7a420000ff0005966cab\" data-style-height=\"28px\" data-style-width=\"100%\" data-theme=\"light\"><a href=\"https:\/\/www.trustpilot.com\/review\/macback.co.uk\" target=\"_blank\">Trustpilot<\/a><\/div><\/noindex>[\/et_pb_code][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.3&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<div data-custom-class=\"body\">\n<h1>Privacy Policy and Your Personal Data Usage<\/h1>\n<\/div>\n<p>&nbsp;<\/p>\n<div data-custom-class=\"body\">\n<div>This privacy notice for ISS (&#8216;Company&#8217;, &#8216;we&#8217;, &#8216;us&#8217;, or &#8216;our&#8217;,), describes how and why we might collect, store, use, and\/or share (&#8216;process&#8217;) your information when you use our services (&#8216;Services&#8217;), such as when you:<\/div>\n<div>\u00a0<\/div>\n<ul>\n<li>Visit our website at <a href=\"https:\/\/macback.co.uk\" data-custom-class=\"link\">https:\/\/macback.co.uk<\/a>, or any website of ours that links to this privacy notice<\/li>\n<li>Engage with us in other related ways, including any sales, marketing, or events<\/li>\n<\/ul>\n<div>\n<div>\u00a0<\/div>\n<div>Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at <a href=\"mailto:team@macback.co.uk\">team@macback.co.uk<\/a>.<\/div>\n<div>\u00a0<\/div>\n<\/div>\n<\/div>\n<div data-custom-class=\"body\">\n<h2>Summary Of Key Points<\/h2>\n<\/div>\n<div data-custom-class=\"body\">\n<div>\u00a0<\/div>\n<div>This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our <a href=\"#toc\" data-custom-class=\"link\">table of contents<\/a>.<\/div>\n<\/div>\n<div>\u00a0<\/div>\n<div>\u00a0<\/div>\n<div data-custom-class=\"body\">\n<h3>What personal information do we process?<\/h3>\n<\/div>\n<div data-custom-class=\"body\">\n<div>\u00a0<\/div>\n<div>When you visit, use, or navigate our Services, we may process personal information depending on how you interact with ISS and the Services, the choices you make, and the products and features you use. Click here to learn <a href=\"#personalinfo\" data-custom-class=\"link\">more<\/a>.<\/div>\n<div>\u00a0<\/div>\n<h3>Do we process any sensitive personal information?<\/h3>\n<div>\u00a0<\/div>\n<div>We do not process sensitive personal information.<\/div>\n<div>\u00a0<\/div>\n<h3>Do we receive any information from third parties?<\/h3>\n<div>\u00a0<\/div>\n<div>We do not receive any information from third parties.<\/div>\n<div>\u00a0<\/div>\n<h3>How do we process your information?<\/h3>\n<div>\u00a0<\/div>\n<div>We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click here to know how we process <a href=\"#infouse\" data-custom-class=\"link\">information<\/a>.<\/div>\n<div>\u00a0<\/div>\n<h3>In what situations and with which types of parties do we share personal information?<\/h3>\n<div>\u00a0<\/div>\n<div>We may share information in specific situations and with specific <a href=\"#whoshare\" data-custom-class=\"link\">categories<\/a> of third parties.<\/div>\n<div>\u00a0<\/div>\n<h3>How do we keep your information safe?<\/h3>\n<div>\u00a0<\/div>\n<div>We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click here to know how we keep your information <a href=\"#infosafe\" data-custom-class=\"link\">safe<\/a>.<\/div>\n<div>\u00a0<\/div>\n<h3>What are your rights?<\/h3>\n<div>\u00a0<\/div>\n<div>Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click here to read about your <a href=\"#privacyrights\" data-custom-class=\"link\">privacy rights<\/a>.<\/div>\n<div>\u00a0<\/div>\n<h3>How do you exercise your rights?<\/h3>\n<div>\u00a0<\/div>\n<div>The easiest way to exercise your rights is by filling out our data subject request form available here: <a href=\"https:\/\/macback.co.uk\/quote\/status-page\/\" target=\"_blank\" rel=\"noopener\" data-custom-class=\"link\">https:\/\/macback.co.uk\/quote\/status-page\/<\/a>, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.<\/div>\n<div>\u00a0<\/div>\n<div>Want to learn more about what ISS does with any information we collect?<\/div>\n<div>\u00a0<\/div>\n<div>Click here to review <a href=\"#toc\" data-custom-class=\"link\">the notice<\/a> in full.<\/div>\n<div>\u00a0<\/div>\n<p id=\"toc\"><strong>Table Of Contents<\/strong><\/p>\n<div><a href=\"#infocollect\" data-custom-class=\"link\">1. What Information Do We Collect?<\/a><\/div>\n<div><a href=\"#infouse\" data-custom-class=\"link\">2. How Do We Process Your Information?<\/a><\/div>\n<div><a href=\"#whoshare\" data-custom-class=\"link\">3. When And With Whom Do We Share Your Personal Information?<\/a><\/div>\n<div><a href=\"#cookies\" data-custom-class=\"link\">4. Do We Use Cookies And Other Tracking Technologies?<\/a><\/div>\n<div><a href=\"#inforetain\" data-custom-class=\"link\">5. How Long Do We Keep Your Information?<\/a><\/div>\n<div><a href=\"#infosafe\" data-custom-class=\"link\">6. How Do We Keep Your Information Safe?<\/a><\/div>\n<div><a href=\"#infominors\" data-custom-class=\"link\">7. Do We Collect Information From Minors?<\/a><\/div>\n<div><a href=\"#privacyrights\" data-custom-class=\"link\">8. What Are Your Privacy Rights?<\/a><\/div>\n<div><a href=\"#DNT\" data-custom-class=\"link\">9. Controls For Do-Not-Track Features<\/a><\/div>\n<div><a href=\"#caresidents\" data-custom-class=\"link\">10. Do California Residents Have Specific Privacy Rights?<\/a><\/div>\n<div><a href=\"#policyupdates\" data-custom-class=\"link\">11. Do We Make Updates To This Notice?<\/a><\/div>\n<div><a href=\"#contact\" data-custom-class=\"link\">12. How Can You Contact Us About This Notice?<\/a><\/div>\n<div><a href=\"#request\" data-custom-class=\"link\">13. How Can You Review, Update, Or Delete The Data We Collect From You?<\/a><\/div>\n<div>\u00a0<\/div>\n<\/div>\n<div data-custom-class=\"body\">\n<h3>More Details About This Topic<\/h3>\n<\/div>\n<p>&nbsp;<\/p>\n<div data-custom-class=\"body\">\n<h4 id=\"infocollect\"><span id=\"control\">1. What Information Do We Collect?<\/span><\/h4>\n<\/div>\n<div data-custom-class=\"body\">\n<p>&nbsp;<\/p>\n<h5 id=\"personalinfo\">Personal information you disclose to us<\/h5>\n<div>\n<div>\u00a0<\/div>\n<div>In Short: We collect personal information that you provide to us.<\/div>\n<\/div>\n<div>\u00a0<\/div>\n<div>We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.<\/div>\n<div>\u00a0<\/div>\n<h5>Personal Information Provided by You<\/h5>\n<div>\u00a0<\/div>\n<div>The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:<\/div>\n<ul>\n<li>names<\/li>\n<li>phone numbers<\/li>\n<li>email addresses<\/li>\n<li>mailing addresses<\/li>\n<li>usernames<\/li>\n<li>passwords<\/li>\n<li>contact preferences<\/li>\n<li>billing addresses<\/li>\n<\/ul>\n<div>\u00a0<\/div>\n<h5 id=\"sensitiveinfo\">Sensitive Information<\/h5>\n<div>\u00a0<\/div>\n<div>We do not process sensitive information.<\/div>\n<div>\u00a0<\/div>\n<div>All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.<\/div>\n<div>\u00a0<\/div>\n<h5>Information automatically collected<\/h5>\n<div>\n<div>\u00a0<\/div>\n<div>In Short: Some information \u2014 such as your Internet Protocol (IP) address and\/or browser and device characteristics \u2014 is collected automatically when you visit our Services.<\/div>\n<\/div>\n<div>\u00a0<\/div>\n<div>We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.<\/div>\n<div>\u00a0<\/div>\n<div>\u00a0<\/div>\n<div>Like many businesses, we also collect information through cookies and similar technologies.<\/div>\n<div>\u00a0<\/div>\n<div>\u00a0<\/div>\n<div>The information we collect includes:<\/div>\n<ul>\n<li>Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date\/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called &#8216;crash dumps&#8217;), and hardware settings).<\/li>\n<li>Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and\/or mobile carrier, operating system, and system configuration information.<\/li>\n<li>Location Data. We collect location data such as information about your device&#8217;s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.<\/li>\n<\/ul>\n<div>\u00a0<\/div>\n<h4 id=\"infouse\"><span id=\"control\">2. How Do We Process Your Information?<\/span><\/h4>\n<div>\u00a0<\/div>\n<div>\n<div>In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.<\/div>\n<\/div>\n<div>\u00a0<\/div>\n<div>We process your personal information for a variety of reasons, depending on how you interact with our Services, including:<\/div>\n<div>\u00a0<\/div>\n<ul>\n<li>To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.<\/li>\n<li>To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.<\/li>\n<li>To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.<\/li>\n<li>To deliver targeted advertising to you. We may process your information to develop and display personalised content and advertising tailored to your interests, location, and more.<\/li>\n<\/ul>\n<div>\n<div>\n<div>\n<div>\u00a0<\/div>\n<h4 id=\"whoshare\"><span id=\"control\">3. When And With Whom Do We Share Your Personal Information?<\/span><\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\u00a0<\/div>\n<div data-custom-class=\"body\">\n<div>\n<div>\n<div>\n<div>In Short: We may share information in specific situations described in this section and\/or with the following categories of third parties.<\/div>\n<div>\u00a0<\/div>\n<div>Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (&#8216;third parties&#8217;) who perform services for us or on our behalf and require access to such information to do that work. The categories of third parties we may share personal information with are as follows:<\/div>\n<div>\u00a0<\/div>\n<ul>\n<li>Ad Networks<\/li>\n<li>Affiliate Marketing Programs<\/li>\n<\/ul>\n<div>\u00a0<\/div>\n<div>We also may need to share your personal information in the following situations:<\/div>\n<div>\u00a0<\/div>\n<ul>\n<li>Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.<\/li>\n<li>When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g. Google Maps API, Places API). To find out more about Google\u2019s Privacy Policy, please refer to this <a href=\"https:\/\/policies.google.com\/privacy?hl=en-GB\" target=\"_blank\" rel=\"noopener\" data-custom-class=\"link\">link<\/a>.<\/li>\n<li>Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.<\/li>\n<\/ul>\n<div>\n<div>\n<div>\n<div>\u00a0<\/div>\n<h4 id=\"cookies\"><span id=\"control\">4. Do We Use Cookies And Other Tracking Technologies?<\/span><\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\u00a0<\/div>\n<div data-custom-class=\"body\">\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>In Short: We may use cookies and other tracking technologies to collect and store your information.<\/div>\n<div>\u00a0<\/div>\n<div>We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\u00a0<\/div>\n<div>\n<div>\n<div>\n<h4 id=\"inforetain\"><span id=\"control\">5. How Long Do We Keep Your Information?<\/span><\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\u00a0<\/div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.<\/div>\n<div>\u00a0<\/div>\n<div>We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.<\/div>\n<div>\u00a0<\/div>\n<div>When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.<\/div>\n<div>\u00a0<\/div>\n<h4 id=\"infosafe\"><span id=\"control\">6. How Do We Keep Your Information Safe?<\/span><\/h4>\n<div>\u00a0<\/div>\n<div>In Short: We aim to protect your personal information through a system of organisational and technical security measures.<\/div>\n<div>\u00a0<\/div>\n<div>We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.<\/div>\n<div>\u00a0<\/div>\n<h4 id=\"infominors\"><span id=\"control\">7. Do We Collect Information From Minors?<\/span><\/h4>\n<div>\u00a0<\/div>\n<div>In Short: We do not knowingly collect data from or market to children under 18 years of age.<\/div>\n<div>\u00a0<\/div>\n<div>We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent\u2019s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at <a href=\"mailto:team@macback.co.uk\">team@macback.co.uk<\/a>.<\/div>\n<div>\u00a0<\/div>\n<h4 id=\"privacyrights\"><span id=\"control\">8. What Are Your Privacy Rights?<\/span><\/h4>\n<div>\u00a0<\/div>\n<div>In Short: You may review, change, or terminate your account at any time.<\/div>\n<div>\u00a0<\/div>\n<div>If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: <a href=\"https:\/\/ec.europa.eu\/justice\/data-protection\/bodies\/authorities\/index_en.htmrel=&quot;noopener\" target=\"_blank\" rel=\"noopener\" data-custom-class=\"link\">https:\/\/ec.europa.eu\/justice\/data-protection\/bodies\/authorities\/index_en.htm<\/a>.<\/div>\n<div>\u00a0<\/div>\n<\/div>\n<div>If you are located in Switzerland, the contact details for the data protection authorities are available here: <span style=\"color: #2ea3f2;\">https:\/\/www.edoeb.admin.ch\/en<\/span><\/div>\n<div>\u00a0<\/div>\n<div id=\"withdrawconsent\">Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and\/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section &#8216;<a href=\"#contact\" data-custom-class=\"link\">HOW CAN YOU CONTACT US ABOUT THIS NOTICE?<\/a>&#8216; below.<\/div>\n<div>\u00a0<\/div>\n<div>However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.<\/div>\n<div>\u00a0<\/div>\n<h4>Account Information<\/h4>\n<div>\u00a0<\/div>\n<div>If you would at any time like to review or change the information in your account or terminate your account, you can:<\/div>\n<ul>\n<li>Contact us using the contact information provided.<\/li>\n<\/ul>\n<div>\u00a0<\/div>\n<div>Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and\/or comply with applicable legal requirements.<\/div>\n<div>\u00a0<\/div>\n<div>If you have questions or comments about your privacy rights, you may email us at <a href=\"mailto:team@macback.co.uk\">team@macback.co.uk<\/a>.<\/div>\n<div>\u00a0<\/div>\n<h4 id=\"DNT\"><span id=\"control\">9. Controls For Do-Not-Track Features<\/span><\/h4>\n<div>\u00a0<\/div>\n<div>Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (&#8216;DNT&#8217;) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.<\/div>\n<div>\u00a0<\/div>\n<h4 id=\"caresidents\"><span id=\"control\">10. Do California Residents Have Specific Privacy Rights?<\/span><\/h4>\n<div>\u00a0<\/div>\n<div>In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.<\/div>\n<div>\u00a0<\/div>\n<div>California Civil Code Section 1798.83, also known as the &#8216;Shine The Light&#8217; law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.<\/div>\n<div>\u00a0<\/div>\n<div>If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).<\/div>\n<div>\u00a0<\/div>\n<h4 id=\"policyupdates\"><span id=\"control\">11. Do We Make Updates To This Notice?<\/span><\/h4>\n<div>\u00a0<\/div>\n<div>In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.<\/div>\n<div>\u00a0<\/div>\n<div>We may update this privacy notice from time to time. The updated version will be indicated by an updated &#8216;Revised&#8217; date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.<\/div>\n<div>\u00a0<\/div>\n<h4 id=\"contact\"><span id=\"control\">12. How Can You Contact Us About This Notice?<\/span><\/h4>\n<div>\u00a0<\/div>\n<div>If you have questions or comments about this notice, you may email us at <a href=\"mailto:team@macback.co.uk\">team@macback.co.uk<\/a> or by post to:<\/div>\n<div>\u00a0<\/div>\n<div>ISS<\/div>\n<div>Unit 18 Maesglas Industrial Estate<\/div>\n<div>Porth, Wales NP202NN<\/div>\n<div>Wales<\/div>\n<\/div>\n<div>\u00a0<\/div>\n<div>\n<h4 id=\"request\"><span id=\"control\">13. How Can You Review, Update, Or Delete The Data We Collect From You?<\/span><\/h4>\n<div>\u00a0<\/div>\n<div>Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: <a href=\"https:\/\/macback.co.uk\/quote\/status-page\/\" target=\"_blank\" rel=\"noopener\" data-custom-class=\"link\">https:\/\/macback.co.uk\/quote\/status-page\/<\/a>.<\/div>\n<\/div>\n<div>This privacy policy was created using Termly&#8217;s <a href=\"https:\/\/termly.io\/products\/privacy-policy-generator\/\">Privacy Policy Generator<\/a>.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><noindex><div class=\"trustpilot-widget\" data-locale=\"en-US\" data-template-id=\"5406e65db0d04a09e042d5fc\" data-businessunit-id=\"580c7a420000ff0005966cab\" data-style-height=\"28px\" data-style-width=\"100%\" data-theme=\"light\"><a href=\"https:\/\/www.trustpilot.com\/review\/macback.co.uk\" target=\"_blank\">Trustpilot<\/a><\/div><\/noindex> Privacy Policy and Your Personal Data Usage &nbsp; This privacy notice for ISS (&#8216;Company&#8217;, &#8216;we&#8217;, &#8216;us&#8217;, or &#8216;our&#8217;,), describes how and why we might collect, store, use, and\/or share (&#8216;process&#8217;) your information when you use our services (&#8216;Services&#8217;), such as when you: \u00a0 Visit our website at https:\/\/macback.co.uk, or any website of ours that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p>\u00a0<\/p><ol><li><strong> How these terms and conditions apply <\/strong><\/li><li>In these Terms and Conditions (\u201c<strong>Terms<\/strong>\u201d), the following will help you understand meanings used:<\/li><li>Item means the electronic Item which you wish to sell to us in accordance with these Terms. \u201c<strong>Item<\/strong>\u201d does not include a SIM card and SIM cards must NOT be sent;<\/li><li>\u201c<strong>sale order<\/strong>\u201d means an offer from you to sell your Item(s) to us on the basis of these Terms;<\/li><li>\u201c<strong>we\/us\/our<\/strong>\u201d means Macback.co.uk<\/li><li>\u201c<strong>website<\/strong>\u201d means the website located at Macback.co.uk only; and<\/li><li>\u201c<strong>you\/your<\/strong>\u201d means you, the person using our website and sending a Item to us which may be bought by us and recycled.<\/li><li>These Terms apply whenever you send a item to us via the online process at the website and indicate your acceptance of these Terms. References to \u201c <strong>website<\/strong>\u201d mean that website only.<\/li><li>We may vary the Terms from time to time and you should check them regularly for changes.<\/li><li>When you use our website, we may gather information about you and your visit to our website. We explain how we use that information in our Privacy Policy which is also available from the link on the website. <strong>These Terms incorporate the Privacy Policy, the Terms of Website Use and FAQs, which together form the agreement between us.<\/strong><\/li><li><strong> About us <\/strong><\/li><li><strong>Intelligent Storage Solutions limited<\/strong><\/li><\/ol><p><strong>(Registered number SC257862) whose registered office is at <\/strong><\/p><p><strong>20 Anderson Street, Airdrie, North Lanarkshire Ml6 7UD<\/strong><\/p><p>\u00a0<\/p><ol start=\"3\"><li><strong> How the contract is formed between you and us <\/strong><\/li><li>Our website is only intended for use by people registered with us and resident in Great Britain<\/li><li>During the online process, you will be asked to agree to these Terms. You must read them carefully as they form the agreement between us and you and you will be bound by them. If and when you agree to them, we will then send a confirmation that we have received your sale order and have accepted it. The agreement between us is formed when we send that confirmation to you.<\/li><li>You may include any number of Item(s) in a sale order, subject to restriction in these Terms and as we may stipulate from time to time.<\/li><li>You must own all rights, title and interests in any gadget(s) that you send to us.<\/li><li>Ownership of and risk in the gadget(s) will only pass to us when we receive the gadget(s), in accordance with these Terms. Accordingly, you are strongly recommended to pack your gadgets prior to dispatch to us to minimise the risk of damage. Please refer to the section \u201cDelivering your item to us\u201d below.<\/li><li>You may not transfer, assign, charge or otherwise dispose of a contract or any of your rights or obligations arising under it without our prior written consent.<\/li><li>We may transfer, assign, charge, sub-contract or otherwise dispose of a contract or any of our rights or obligations arising under it at any time during the term of the contract.<\/li><li><strong> Consumers <\/strong><\/li><li>By placing a sale order through our website, you warrant that:<\/li><li>you are resident in Great Britain and<\/li><li>you are accessing our website from Great Britain; and<\/li><li>you are legally capable of entering into a binding contract; and<\/li><li>you are at least 18 years old (or if you are under 18 years of age, that you have obtained your parent\u2019s or guardian's consent to sell your item(s) to us for the sum indicated via our website).<\/li><li>You and your parents or guardians release us of any liabilities or claims that may arise if you send the item to us in breach of this warranty.<\/li><li>If you deal as a consumer any provision of this contract which is of no effect to a consumer shall not apply. Your statutory rights are not affected by this contract.<\/li><li>For the purposes of these Terms, \u201c<strong>consumer<\/strong>\u201d means an individual who neither makes this contract in the course of a business, nor holds himself out as doing so, as defined by the Unfair Contract Terms Act 1977.<\/li><li><strong> Conditions relating to the sale of your Items to us <\/strong><\/li><li>A sale order does not come into effect and no contract will have been formed between us until we have accepted it. We reserve the right to refuse to process a sale order for any reason including, but not limited to, where:<\/li><li>we identify a valuation error on the website; or<\/li><li>you fail to meet any criteria for eligibility which we impose from time to time; or<\/li><li>you fail to submit all necessary and relevant details for us to complete the sales process; or<\/li><li>you fail to send us your item(s); or<\/li><li>where your item(s) is damaged, is not consistent with the grading policy below or does not comply with these Terms; or<\/li><li>it is an imitation, copy or otherwise a non-genuine make or model.<\/li><\/ol><p>Any items falling within the above criteria and similar conditions specified by us will be revalued accordingly and you will receive a regrade contact to confirm this.<\/p><ol start=\"6\"><li><strong> Item grading <\/strong><\/li><li>Each item sold should match the make and model in the sale order and meet the following conditions where relevant to the product category:<\/li><\/ol><p><strong>Grade A:<\/strong> This is considered to be new out of the box quality without any screen blemishes, cosmetic flaws and with a fully functioning battery that works within the manufacturers guide lines. All hardware fully functioning and fault free.<\/p><p><strong>Grade B:<\/strong> The item should be of good condition with a few hair line scratches and fully functioning in all ways. A well looked after item.<\/p><p><strong>Grade C:<\/strong> The item is in clean and a reasonable condition but has signs of use. Some small dents to the casing are ok. No damage to the screen and no faults with any of the system hardware. A battery that charges and operates.<\/p><p><strong>Grade D:<\/strong> The item has signs of wear including dents, scratches. The item can be dirty and cosmetically poor. The item however must be fully operational.<\/p><p><strong>Grade E:<\/strong> The item is faulty but complete. The item can be damaged this does not include breaks in the motherboard or water damage. Screen damage is ok as long as the screen is still in casing.<\/p><p><strong>Other Circumstances that will affect your Quote.<\/strong><\/p><p><strong>All Items must be supplied with a working and undamaged UK power supply<\/strong><\/p><p><strong>All Laptops and I Macs must be supplied with a UK keyboard<\/strong><\/p><p><strong>All IPhone\/ IPad must not be regionally locked. If your IPhone is locked to a specific network your item will be subject to a re-quote.<\/strong><\/p><p><strong>Your item must not be cigarette smoke stained.<\/strong><\/p><p><strong>If your item doesn\u2019t match the quote grade you have attributed the unit to when doing the quote. You will be contact by one of our team who will offer you a adjusted price based on our market value. If the adjusted quote isn\u2019t satisfactory we will return your unit free of charge.<\/strong><\/p><p><strong>We reserve the right to refuse the purchase of any item.<\/strong><\/p><p>\u00a0<\/p><ol><li>By submitting a sale order through our website you warrant that the item(s) comply with these Terms. The list is not exhaustive. When we inspect or test your gadget(s), we will not pay as much as the original indicative value if we find that your gadget(s) does not comply with all these conditions.<\/li><li>Item(s) not listed on our website will be automatically recycled where possible, subject to these Terms. Such item(s) cannot be returned under any circumstances. Please ensure you are happy to send such items(s) to us for recycling only. You will not receive any payment for such item(s).<\/li><li><strong>Please note:<\/strong> You are responsible for cancelling any airtime contract linked to each handset. We are not responsible for any call costs arising before, or after, receipt of your handset, or arising from any other circumstances whatsoever.<\/li><li>Please ensure you remove your SIM card before sending us a mobile phone. We accept no liability in the event that a SIM card is sent with a phone and charges are then incurred. You shall continue to be responsible for such charges. Any SIM cards or memory cards received by us are non-returnable.<\/li><li>Please remember that by sending your items(s) to us, you agree to release us from all and any claims, losses or damages with respect to the item, any data stored or contained therein or on any media used in conjunction with the item (whether in the form of personal details, SMS, photos, games, songs or other data (\u201c<strong>Data<\/strong>\u201d)). We accept no responsibility in relation to the security, protection, confidentiality or use of such Data and it is your responsibility to ensure that such Data is removed from the gadget prior to you sending it to us.<\/li><li><strong> Stolen and blocked mobile phones <\/strong><\/li><li>We support and adhere to a code of practice set by the Home Office and the National Mobile Phone Crime Unit to ensure stolen and blocked mobile phones are not recycled. We check the IMEI numbers of all submitted orders to ensure no blocked or stolen phones are sold to us. In the event that we receive a blocked or stolen phone, the sender will be notified and asked to contact their provider and request the phone to be unblocked. If the phone is unblocked within this period, the order will be processed as normal. If however, the phone is not unblocked within the 28 days, we will be required by law to dispose of it. If we at any time become aware of any issues, we reserve the right to withhold\/cancel payment and you agree to co-operate with us and any authorities should we so request.<\/li><li><strong> Wrong Item models and testing <\/strong><\/li><li>Each gadget is tested for compliance with our Terms. Tests are carried out prior to, and are the conditions for payment. We may stipulate additional tests as we reasonably determine. As items can look similar, customers sometimes incorrectly identify them. If we find that the model you send is not as referred to in your sale order, we will e-mail or phone a value for the actual item confirming the model. You can choose to continue the sale for the revised value or reject it. If so, we will return the item to you free of charge, the sale will not progress and our agreement will terminate. To accept or reject a revised value, either proceed or reject the revised value email. <strong>If you do not respond within 3 (three) working days, starting on the day on which we e-mail the revised value, we will automatically process your sale after that time, using the new price. <\/strong><\/li><li><strong> Damaged items\/incorrect grading <\/strong><\/li><li>Where possible, we offer value for a damaged items(s) but shall not be obliged to do so nor purchase any damaged item(s). We value all items(s) in the state that we receive them in and will not be held responsible for any damage in transit. Damaged items(s) will be traded using the same process as for all other items(s). If we determine your item(s) is damaged or not of the grade that you initially specified when submitting your sale order, we may, at our discretion, pay for the damaged item(s) but the value will be less than indicated on our website during point of sale order. Accordingly, if a item(s) which we receive is damaged, then we will value the item to take account of the damage (in accordance with our grading policy) and send a revised value by email or phone. You can choose to continue the sale for the revised value or reject it. If so, we will return the gadget to you free of charge, the sale will not progress and our agreement will terminate. To accept or reject a revised value, either proceed or reject the revised value email. <strong>If you do not respond within 3 (three) working days, starting on the day on which we e-mail the revised value, we will automatically process your sale after that time, using the new price. <\/strong>In some cases, values will be zero if gadget(s) are beyond economical repair. A revised value will only be given once the gadget(s) has been tested or inspected.<\/li><li><strong> Value and payment <\/strong><\/li><li>item values on our website are indicative only and we are not obliged to pay the initially quoted value if, when we receive your gadget, we determine that it has a lower value if it fails to meet these Terms. Values are valid for 14 days from the date on which you place a sales order except that values may vary from those initially given on our website, as provided in these Terms. We may extend the period for which gadget values are valid for but shall not under any circumstances be obliged to do so.<\/li><li>Under no circumstances will payment be dispatched before we receive your item. Payment is in accordance with the method you select in the sale order process. The possible payment methods are PayPal, BACS payment<\/li><li>Payment processing and timings depend on third parties which we do not control. For payment by PayPal, this involves a 3<sup>rd<\/sup> Party service and for BACS payments, a bank. We will not be liable for delay in your receipt of payment as a result of third party action or inaction or once we have issued instructions for payment. We aim to issue instructions for payment within 48 hours of the day on which your Item(s) is tested and confirmed to meet our Terms where valuations do not change; or within 48 hours of the expiry of the three day revalue period referred to above where a gadget value does change. Timescales are indicative only and we do not guarantee to meet them.<\/li><li>The criteria used to value items are based on numerous factors including changes in market value. We may change the way in which we value Items at any time and without notice. Item values may change from day to day which means that if you check the value of your item on any given day but do not place a sale order, you may be given a different value for the same item at a later time. This does not affect any other provisions in these Terms. Any special offers on item values are subject to particular terms which we may impose and may be varied or withdrawn at any time and without notice. Values are shown and payments are made in pounds sterling.<\/li><li>Each item is processed separately, even if included in a multiple item sale order. We may send payment for each item separately. Nothing shall oblige us to complete any transaction with you, make a payment or fulfil our obligation to you in accordance with these Terms if we become insolvent, enter into an arrangement with administrators or if anything similar occurs, in which case our agreement with you will end immediately.<\/li><li>Payments are also subject to validation and security checks which we or third parties may stipulate from time to time. Payments are non-transferable and will be made to the payee named as instructed in the sale order. If you would like someone else to receive payment, you must ensure you have all the correct details and authorisation. Payments will be sent in the case of postal payments to the address you stipulate when you set up your account. Payments sent in the post will be sent via second class Royal Mail post (3-5 days delivery time). Payments are made using the details which you provide. You must ensure that you provide all correct, accurate details, including without limit, payment and account details. We will not be liable if you fail to receive a payment or suffer a loss (including if a payment is sent to an incorrect account) as a result of your failure to input all payment and other details correctly, completely and accurately. In the case that a cheque duplicate needs to be raised due to incorrect details being input at the point of sale, you will be liable to cover all administrative fees issued for a duplicate cheque. The total value will be subtracted from any payments owing. If the administration fee is greater than the fee owed, no cheque payment will be sent as a result.<\/li><li><strong> Collecting Your Item<\/strong><\/li><\/ol><p><strong>We will send a collection agent to your location on the day you have specified on the collection calendar. The collection agent will be supplied with a security container. If an item is supplied that is incorrect or missing. We will track the weight of the container to determine the point in transit that the item went missing. <\/strong><\/p><p><strong>\u00a0<\/strong><\/p><ol start=\"12\"><li><strong> Packaging your items <\/strong><\/li><li>You should carefully package your items when we collect them to ensure that they are not damaged in transit. We advise that the item should be covered in at least an inch of packaging surrounding the item.<\/li><li><strong> General <\/strong><\/li><li>If any court or competent authority decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, the provision will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.<\/li><li>If we fail, at any time while these Terms are in force, to insist that you perform any of your obligations under these Terms, that will not mean that we have we have waived such rights or remedies and will not mean that you do not have to comply with those obligations. If we do waive a default by you that will not mean that we will automatically waive any subsequent default by you. No waiver by us of any of these Terms shall be effective unless we expressly say that it is a waiver and we tell you so in writing.<\/li><li>A person who is not a party to these Terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.<\/li><li>We may also provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking that products you purchase from third party sellers through our site or from companies to whose website we have provided a link on our website will be of satisfactory quality and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against that third party seller.<\/li><li>Applicable laws require that some of the information or communications we send to you should be in writing. When using the website, you accept that communication with us will be mainly electronic. We will contact you by email and, for contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other such communications that we provide to you electronically comply with any legal requirements that such communications be in writing. This condition does not affect your statutory rights.<\/li><\/ol>","_et_gb_content_width":"","footnotes":""},"class_list":["post-12709","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/macback.co.uk\/wp-json\/wp\/v2\/pages\/12709","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/macback.co.uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/macback.co.uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/macback.co.uk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/macback.co.uk\/wp-json\/wp\/v2\/comments?post=12709"}],"version-history":[{"count":21,"href":"https:\/\/macback.co.uk\/wp-json\/wp\/v2\/pages\/12709\/revisions"}],"predecessor-version":[{"id":22181,"href":"https:\/\/macback.co.uk\/wp-json\/wp\/v2\/pages\/12709\/revisions\/22181"}],"wp:attachment":[{"href":"https:\/\/macback.co.uk\/wp-json\/wp\/v2\/media?parent=12709"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}